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Customer Service

  • Shipping & Delivery

     All shipping is free within New Zealand. We pack and process all Orders the same working day, and if the order is completed before 1pm each working day, delivery is targeted for the next working day.

  • Privacy & Security

    All information provided by you is held securely by us and all Credit Card Payments are made through a secure portal.

  • Returns & Replacements

    We will replace any damaged or soiled products, so long as they are returned unopened and unused. Please contact us immediately in any situation such as this.

  • Ordering

    Ordering may be done through our secure online payment facility or e-mailed through to us via the "Contact Us" section or by phone order. Please note that Orders done by e-mail or phone will not be dispatched until payment in cleared funds has been received.

  • Payment, Pricing & Promotions

    All payments received are charged in New Zealand currency according to the nominal pricing on this website. Any promotional offers are not made in conjunction with any Discount Codes, unless expressly stated.

  • Viewing Orders

    You may view your order and its status at anytime by logging into your Account.

  • Updating Account Information

    You may update any information on your account at anytime by logging in and making any updates needed.

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